FREQUENTLY ASKED QUESTIONS

Char Outdoors

FREQUENTLY ASKED QUESTIONS

Phone: 01483 379679
Email:

Customer Services

How long is delivery?

All orders that are in before 2:30pm on the day qualify for this for next working day delivery unless specified. 

Why do you use a steel base plate instead of Stone

We use steel instead of the traditional stone in our pizza ovens as we feel this gives you a more evenly spread crisp base.

What surfaces can I put my pizza oven on?

Your pizza oven is mounted on to a set of legs which means no heat will be transferred to the surface you are placing it on. We recommend using a steel or stone surface but a wooden surface is fine. Please make sure the surface is stable and level

Can I use other cooking fuels in my oven?

Yes you can! and we highly recommend it. 

Both pizza ovens are able to take more than just wood pellets so get creative with different flavoured woods and chippings to give your pizzas a beautiful smoke taste.

How do you control the heat? is there a baffle in the chimney?

No there is a baffle at the back which allows the airflow over the hopper when using. 

Do you offer a pizza stone

Yes, if you would prefer to have a pizza stone you can purchase one from our accessories section.

Pizza oven dimensions

All of our Pizza ovens have the exact dimensions on the product pages under the picture section

Do we deliver to Ireland

At the moment we only deliver to Northern Ireland but we are working on the best way we can offer a delivery option for Southern Ireland

Instruction Manual for No.1 Pizza oven

INSTRUCTION MANUAL FOR NO.16 PIZZA OVEN

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